Request Account Deletion — Amelia Connect

Amelia Connect is provided by Amelia Homecare, Inc. You can request deletion of your account and associated data at any time.

How to request deletion

Choose either option:

In the app (recommended)

Settings → Delete account → confirm.

By email

Send a request to info@ameliahomecareny.com from the email address on your account, with the subject line “Delete my account.” We may ask you to confirm your identity before we proceed.

What gets deleted

When we process your request, we delete:

• Your parent/guardian account and profile (name, email, sign-in credentials).
• Your child’s information you entered (personal details, health notes, language).
• Contact and address details, and emergency contacts.
• Documents you uploaded through the App.

What we may keep, and for how long

We may retain limited records where the law requires it — for example, care-related records that NY State home-care / healthcare regulations require us to keep for a year. These retained records are kept secure and are not used for any other purpose. Everything not legally required to be retained is deleted or permanently de-identified.

How long it takes

We complete deletion requests within 30 days and email you to confirm.

Questions

Contact info@ameliahomecareny.com · (929) 333-3955.